Creating accounts on every single website you want to buy from can be a pain. Especially if it’s a site you don’t use very often. We feel exactly the same and I often checkout as a guest if I can.
This used to be an option on our checkout page for this very reason. However, we have just implemented a change to our checkout process, which does require an account with a password. This is primarily to enhance security on our website.
We have recently been deluged with spam/fake orders for products. And whilst these fake orders are easy to spot, they create an administrative burden and indicate possible vulnerabilities in our site.
There are many tools and techniques for increasing site security. You can never do too much to secure your website. But there is a trade-off with usability and ease of transaction. After all, we want all our visitors to buy something from us.
Please be assured that this is about security and not about marketing. You’ll notice that we don’t offer a newsletter sign-up and we don’t send unsolicited emails unless it relates to your purchase – this includes follow-ups to abandoned carts. We do offer discounts from time to time, and the best way to keep track of these offers is to follow us on social media. We are now on Blue Sky as well as the other main platforms. @cuisenaireco.bsky.social
This is the only channel for purchases from us, we don’t use third party platforms – although some of our customers do. We offer the best UK price for authentic products from the original Cuisenaire® Company